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Requirements for viewing Virtual Tours, Video clips and other Interactive Features:

Quick Links > System Requirements | Enabling Java | AOL Users | Mac Users | WebTV | Support

*NOTE** Most supported browsers, come with these requirements pre-installed and set as your default. If you do not have the required components to view the site, some components are available to download (click the links) if you should wish to install.

Minimum System Requirements
Processor:  PII 266mhz or Mac G4 or better
OS: Win95,98,ME,XP,NT4+,2K, Mac
RAM: 32mb
Display: 24 bit color - 600x800 resolution.
Browsers: IE 4.5+ with Cookies Enabled
AOL 4.0+, Java enabled, Graphics compressed box, unchecked.
(see AOL help for screen shots)
Netscape 6.2 +
Connection: 56k Dialup, Cable, DSL for Video
Settings: Java Enabled
Windows Media Player
Macromedia Flash Player
Downloads and Updates
Microsoft Internet Explorer Browsers
For PC & Mac - Java & Active X Enabled.
Netscape Browsers -  for WIN 98 ONLY or better and for Mac G4 only or better.
Sun Java Runtime - To enable Java
Apple Java for Mac - MRJ 2.24
Windows Media Player
Macromedia Flash Player

 

How to Java enable your browser:

Quick Links > System Requirements | Enabling Java | AOL Users | Mac Users | WebTV | Support

 

Netscape 6.2+ Browsers

  1. From the menu bar, choose Edit > Preferences.
  2. Select Advanced
  3. Check boxes labeled Enable Java and Enable JavaScript.

Internet Explorer 4.5+ Browsers

  1. From the menu bar,
    choose: View > Internet Options.
  2. Select the Security tab.
  3. Set your security level to either
    Medium or Low.
  4. Click the Advanced tab, scroll down and check ALL the Java Scripting boxes and allow Active X scripts.

If you still have problems, please Click Here to contact support.


 

AOL Users:Click here for How To Screen Shots

Quick Links > System Requirements | Enabling Java | AOL Users | Mac Users | WebTV | Support

Our tours support AOL version 4.0 and above. Please make sure that Java is Enabled in your AOL version of your Internet Browser security settings. In order to enjoy clear images on other Web Sites, as well as our Tours. To do this, on the top menu bar of your AOL window, click on "My AOL" and then select "Preferences" from this menu. A window will open, click on the "www" icon, then click on the "Web Graphics" tab, in your and make sure that the box next to the "Use compressed graphics" is NOT checked.   Then, click on the "Security" tab and click "Security Settings", scroll down and check the box in the "Java Properties" next to "Medium". This should solve the problem. You can also minimize your AOL window, by clicking on the "Minus" symbol in the upper right hand corner of this window (this will keep AOL running in the background while using your AOL connection to the Internet) then double click on any other "browser" icon on your desk top (Internet Explorer or Netscape) and try that browser to view the tours. If you still have problems, please Click Here to contact support.


 

Mac Users:

Quick Links > System Requirements | Enabling Java | AOL Users | Mac Users | WebTV | Support

Our tours support most Power Mac and G4 systems using a Java Enabled, Internet Explorer version 4.5+ and Netscape Navigator 6.2 Browser. It is always a good idea to keep your browser updated to the newest version in order for you to view and enjoy the newest technologies. Internet Explorer for Macintosh users need to be sure to have the latest version of Apples "Macintosh Runtime for Java (MRJ)" installed in order to view this and other Java based web sites.

Click here to download MRJ 2.24 from Apples Developer Web Site

If you still have problems, please Click Here to contact support.


 

WebTV Users:

Quick Links > System Requirements | Enabling Java | AOL Users | Mac Users | WebTV | Support

We apologize for the inconvenience, but we are unable to accommodate these types of users at this time because WebTV uses their own proprietary browser to view web sites on a TV screen and outside their environment and will not work with Java as of this writing. Depending on the amount of inquiries we receive from WebTv users, will determine whether or not we will develop an alternate site specifically designed for WebTV. Please contact us at the Support Contact below to let us know what problems you are encountering with our site and we will do our best to accommodate you.

 

Contacting Support:

Quick Links > System Requirements | Enabling Java | AOL Users | Mac Users | WebTV | Support

Unfortunately, because there is no "Industry Standard" set for the World Wide Web and its browsing methods, as well as because of so many new types of computers and web browsing technologies, we may not be able to accommodate your viewing unless your are considered a "Majority User". This page provides information for this type of user. A "Majority User" is determined based upon many reports generated on this web site according to the "Majority" of visitors using the most used technologies available to date. We work very hard to keep up to date on all new technologies available as to please every Internet User, but have found this an almost impossible task because of the technology changing so rapidly. If you are unable to view this site, please do not hesitate to contact support, so we may be able to accommodate you, as well as other users like you.

If you have any questions please click here to email Suppert.

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